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Operation Steps:- Bilateral Use: open the Top Cover of the Charging box and press the multi-function key of the charging box to turn on. Take Out the Headphone. The headphones automatically turn on. The Headphone indicator lights flashing alternately red and blue in main ear and blue in secondary ear in 5 seconds. Headphone Pairing with mobile phone: The Red and Blue light alternating flashing in the Headphone's main ear indicates that it needs to be paired with Bluetooth. Open the mobile phone setting-open Bluetooth-Search the Bluetooth Name "Pro 4" and Click on the Mobile connection. 2. Steps For Switching on and off of Charger earphone:- Earphone: long Press Multi Function key for 3 seconds to turn on the blue light flash, Long press multi-function key for 4 seconds to turn off the red light, put the Headphone into the charging bin to turn off automatically, and turn off automatically for 3 minutes when the headphone is disconnected. Charging Bin: Press the multi-function key to turn on, the green light is always on, press the multi-function key to turn off, and the green light off. 3. Charging Indication:- When the Charging bin is charged, the red light is always on and the indicator lights go out when it is full. When the Charging bin charge the headphones, the green light in the charging bin is always on, and the red light in the headphones is always on. After filling the charging bin and headphone indicator lights are out.

Applicable from 1^ST April 2021

The Terms of Use, as effective from 00:00 hours on 1^ST April 2021, are available 

Return Policy

This Returns Policy (“Policy”) will govern request to return any of the product (“Product”) purchased by buyer (referred to as “Buyer”, you, your, etc.) from any third-party seller (“Seller”) using the Platform. For the purposes of this Policy, the term Buyer and Seller are collectively referred to as “User”.

1. You understand that we are an intermediary platform and will only be responsible to mediate the return request raised by you with the Seller. It shall be sole responsibility of the Seller to resolve the issues/ concerns raised by you in your return request. We shall not assume any liability for any failure on the part of the Seller to resolve your issue.
2. You may raise a return request/ or your concerns on the Platform with respect to any one of the following reasons:
1. Product with physical damage (if such damage is not in transit) or defective Product;(Consumer must  Need to make  product opening video for return request / refund)
2. Warranty issues with respect to the Product;
3. Wrong Product or Product not matching the description or specifications mentioned on the listing page on the Platform;
3. Any return request/ issues raised by you for any of the following reasons:

1. Missing Product missing due to reasons attributable to logistics provider;
2. Any other logistics related issues.
3. Consumer must need to make product opening video for return request / refund.
4. No refund after 24 hours of product delivers.

Will not be governed by this Policy and it will be the responsibility of your logistics partner to settle any of the above-mentioned concerns raised by you. You may contact your logistics service provider for resolving the above issues. It is hereby clarified that we shall not assume any responsibility for non- redressed of your issues by such logistics partner.

4. Depending on the category of Product, you can raise a return request for any of the issues as set forth under point 2 and 3 above within the timelines prescribed below:

Ø  Clothing: 1 day (Business days) from the date of delivery of shipment.

Ø  IT: 1 day (Business days) from the date of delivery of shipment.

Ø  Phones: 1 day (Business days) from the date of delivery of shipment.

Ø  Accessories and Consumer Electronics: 1 day (Business days) from the date of delivery of shipment.

Ø  Household item: 1 day (Business days) from the date of delivery of shipment.

Ø  Footwear: 1 day (Business days) from the date of delivery of shipment.

Ø  Toys and Baby care: 1 day (Business days) from the date of delivery of shipment.

5.    Your return request will either be approved or rejected and the same

will be communicated to you.

 If the return request of the Buyer has been rejected due to the following reasons that: (a) Buyer does not respond to the inquiry calls and/or calls made by us to procure missing documentation and information; or (b) supportive documents are insufficient, or Buyer is unable to provide sufficient proof in support of the claim, Buyer may raise a new return request within ONE day (1) days from the date of such rejection.

6.    If products have any expiry related issue then Seller/Vendor will be bear the cost.

                If your return request is approved, it shall be your sole responsibility

                to return the Product directly to the Seller.

                In all cases of Seller approved returns, refund will be initiated to you.

                On all Seller approved returns, we undertake no guarantee as

                regards return of monies or timeline for such return.

                In exceptional cases such as fraud, deficiency in service, or any other circumstance which may affect the user experience on the platform, we may on good faith basis and in our sole discretion decide to pay the transaction amount for the disputed Product in the absence of Seller approval of such returns. The said payment of transaction amount shall be made to compensate for the inappropriate user experience.

                In such exceptional cases covered in Para 5 above, payment will be initiated to you within forty-eight (48) banking hours;

1. from the date of approval of the return request by us; or
2. From the date you confirm the dispatch of the Product from your shop/ designated pick-up location; whichever is later.

Upon receipt of shipment from the Buyer, Seller can raise a dispute with respect to the shipment within twenty-four (24) hours from receipt of the same, failing which it shall be deemed as accepted by the Seller without any damage or fault. At the time of raising a dispute, Seller will be required to provide documents/ proof in support of the claim, which include without limitation, images of the returned product(s) indicating the issue in the shipment received. The images need to clearly capture the following:

1. the Return ID;
2. AWB number of the shipment;
3. issue observed by Seller in the returned product;
4. damages to the returned product;
5. brand name/ manufacturer’s name of the returned product; and/or
6. The IMEI number (in case the product is a mobile phone);

The Seller’s claim/ dispute will either be approved or rejected and the same will be communicated to the Seller.

Any capitalized terms used herein this Policy and not defined explicitly shall have the same meaning as defined in the Terms of Use.