Combo offer
of 2 in 1 Facial Massager Set and Flawless
painless hair remover 2 in 1 Facial
Massager Set: When used together, it can help skin care products absorb,
promote Blood circulation, increase skin resistance, improve anti-wrinkle,
detoxify and reduce stress. Massage the face every day, it can activate facial
cells, digest facial spots, lift and tighten the skin. The outside of the grip
bar is frosted and non-slip. Spiral disassembly at the bottom, good Sealing
performance, can achieve waterproof effect And Flawless painless hair remover This facial hair remover removes facial
hair instantly and painlessly from lip chin cheeks Gentle hair removal machine
smooth and easy enough to use every day - no downtime waiting and very slow. Best facial hair removal for women of any age above 16 easy to install
and use lightweight tp carry anywhere and much more easily to use than any wax
hair removal method.
Applicable from 1ST April 2021
The Terms of Use, as
effective from 00:00 hours on 1ST April 2021, are
available
Return Policy
This Returns Policy
(“Policy”) will govern request to return any of the product (“Product”)
purchased by buyer (referred to as “Buyer”, you, your, etc.) from any
third-party seller (“Seller”) using the Platform. For the purposes of this
Policy, the term Buyer and Seller are collectively referred to as “User”.
You understand that we are an
intermediary platform and will only be responsible to mediate the return
request raised by you with the Seller. It shall be sole responsibility of
the Seller to resolve the issues/ concerns raised by you in your return
request. We shall not assume any liability for any failure on the part of the
Seller to resolve your issue.
You may raise a return request/
or your concerns on the Platform with respect to any one of the following
reasons:
Product with physical damage
(if such damage is not in transit) or defective Product;(Consumer
must Need to make product opening video for return
request / refund)
Warranty issues with respect
to the Product;
Wrong Product or Product not
matching the description or specifications mentioned on the listing page
on the Platform;
Any return request/ issues
raised by you for any of the following reasons:
Missing Product missing due to
reasons attributable to logistics provider;
Any other logistics related
issues.
Consumer must need to make
product opening video for return request / refund.
No refund after 24 hours of
product delivers.
Will not be governed by this Policy and it will
be the responsibility of your logistics partner to settle any of the
above-mentioned concerns raised by you. You may contact your logistics service
provider for resolving the above issues. It is hereby clarified that we shall
not assume any responsibility for non- redressed of your issues by such
logistics partner.
Depending on the category of
Product, you can raise a return request for any of the issues as set forth
under point 2 and 3 above within the timelines prescribed below:
ØClothing: 1 day (Business days) from the date of delivery
of shipment.
ØIT: 1 day (Business days) from the date of delivery
of shipment.
ØPhones: 1 day (Business days) from the date of delivery
of shipment.
ØAccessories and Consumer Electronics: 1 day(Business days) from
the date of delivery of shipment.
ØHome and Kitchen: 1 day (Business days) from
the date of delivery of shipment.
ØFootwear: 1 day (Business days) from the date of delivery
of shipment.
ØToys and Baby care: 1 day (Business days) from
the date of delivery of shipment.
ØKirana/ Grocery:(Dairy, Bakery and Staples) 1 day (Business days) from the date of shipment.
5.Your return request will either be approved or
rejected and the same
will be communicated to
you.
If the return
request of the Buyer has been rejected due to the following reasons that: (a)
Buyer does not respond to the inquiry calls and/or calls made by us to procure
missing documentation and information; or (b) supportive documents are
insufficient, or Buyer is unable to provide sufficient proof in support of the
claim, Buyer may raise a new return request within ONE day (1) days from the
date of such rejection.
6.If products have any expiry related issue then
Seller/Vendor will be bear the cost.
If your return request is approved, it shall be
your sole responsibility
to return the Product directly to the Seller.
In all cases of Seller approved returns, refund
will be initiated to you.
On all Seller approved returns, we undertake no
guarantee as
regards return of monies or timeline for such
return.
In exceptional cases such as fraud, deficiency
in service, or any other circumstance which may affect the user experience on
the platform, we may on good faith basis and in our sole discretion decide to
pay the transaction amount for the disputed Product in the absence of Seller
approval of such returns. The said payment of transaction amount shall be made
to compensate for the inappropriate user experience.
In such exceptional cases covered in Para 5
above, payment will be initiated to you within forty-eight (48) banking hours;
from the date of approval of
the return request by us; or
From the date you confirm the
dispatch of the Product from your shop/ designated pick-up location;
whichever is later.
Upon receipt of shipment
from the Buyer, Seller can raise a dispute with respect to the shipment
within twenty-four (24) hours from receipt of the same, failing which it shall
be deemed as accepted by the Seller without any damage or fault.At the time of
raising a dispute, Seller will be required to provide documents/ proof in
support of the claim, which include without limitation, images of the returned
product(s) indicating the issue in the shipment received. The images need to
clearly capture the following:
the Return ID;
AWB number of the shipment;
issue observed by Seller in the
returned product;
damages to the returned
product;
brand name/ manufacturer’s name
of the returned product; and/or
The IMEI number (in case the
product is a mobile phone);
The Seller’s claim/ dispute will either be
approved or rejected and the same will be communicated to the Seller.
Any capitalized terms used herein this Policy
and not defined explicitly shall have the same meaning as defined in the Terms
of Use.
User agrees to be bound to any changes or
modifications made to this Policy as may be updated on the Platform, from time
to time or any additional terms that may be communicated to you, from time to
time.
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